Service Implementation Project Manager

County of Bedfordshire  ‐ Onsite
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Description

Are you a hands on Project Manager from a technical background with strong business transition experience that includes implementing a service to "go live" stage? Do you possess excellent client/customer facing experience coupled with an excellent record of delivering complex business projects with elements of business change, people change, technical change and organisational change on time and to budget? Do you have a track history of working within a highly regulated, banking, finance or insurance industry sector?
How would you like to work for a global business process outsourcing (BPO) organisation, who is part of Deutsche Post DHL group, with a client base of blue chip FTSE100 and Fortune 500 companies within the Public Sector, Financial Services, Legal, Pharmaceutical, Life Sciences and Energy industry sectors?
Job Overview:
As Implementation Project Manager you will lead the day to day delivery of client solutions, internal improvement and other projects within the Williams Lea Tag EMEA Group. Working for the Project and Programme Management Group (PMG), the role will provide effective management and control of projects of medium to high complexity, diversity and budget.
You will work under the authority of a sponsor with responsibility for the overall planning, management and completion of projects. You will work with customers to develop project scope and plans utilising project management skills to manage the full project lifecycle in a controlled environment from Definition, Planning, Implementation and Transition.
You will identify resource requirements, define project deliverables, ensure quality criteria are agreed and achieved, provide accurate reporting, define and deliver to critical success factors and achieve customer satisfaction. You will be able to understand the overall business case for the project and be able to organise the right team, pulling on developers, BAU staff, testers, QA etc., to deliver a successful commercial outcome for WLT and Service outcome for our clients.
This contract job opportunity will be based in working Monday - Friday 9:00am - 5:30pm. There will be an expectation of travel to our clients and other WLT sites in the UK as and when required. *Full job description available on request
Ideal Fit:
To be successful in this role, you will need to be a tenacious and highly resilient individual with plenty of drive, energy, enthusiasm and enjoy working under pressure. You will be disciplined, happy to be self-managed and possess excellent attention to detail and high quality standards. You will be a clear, confident and professional communicator with the ability to communicate and interact with our clients, stakeholders, senior management and colleagues. You will be a team player with the ability to interact at all levels.
Required Experience:
We are looking for an exceptional Prince 2 / APM (or equivalent) qualified hands on Project Manager with a minimum of 5 years demonstrable project management experience within a highly regulated, finance, banking or insurance environment. You will have knowledge of IT related services, software and operating systems coupled with strong client/customer facing skills. You must have business transition experience that includes implementing a service to "go live" stage and have previously worked in rapidly changing environments. You will be comfortable and confident in communicating with senior stakeholders within the business and with clients. Experience of managing 3rd party suppliers is a must.
To Apply:
To apply for this contract Implementation Project Manager job opportunity based in Luton, please submit an updated CV along with a covering letter highlighting your suitability for the role.
Williams Lea Tag positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Start date
n.a
From
Williams Lea Tag
Published at
05.08.2017
Project ID:
1393767
Contract type
Freelance
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