Description
Client Service Representative
Liverpool
12 Months Contract
Our high profile Banking client currently has an opportunity for a Client Service Representative
To work in there offices based in the Liverpool.
Responsibilities of a Client Service Representative:
- Under direct supervision, performs less complex operational tasks in a product or functional area, including processing updates to client accounts or company records.
- Executes all correspondent requisites in a timely and accurate manner with an understanding of the underlying business and specific client needs.
- Responds to client inquiries. Investigates and corrects errors in company records and client accounts.
- Accurately opens and updates accounts or company records.
- Provides product knowledge and technical assistance as necessary.
- Responsible for the quality and completion of own work.
Key Skills for a Client Service Representative:
- Experience in communicating with clients by phone and email
- Proven track record of delivering excellent client service
- Ability to adapt to change and use initiative to overcome challenges
- Must have intermediate knowledge of Microsoft Office products (specifically Word, Excel, Access, Outlook)
- Understanding of the Unit Trust administrative environment desirable
If you wish to apply for the above position, please call me or email.
Please be advised if you haven't heard from us within 24 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Adecco is an employment consultancy and operates as an equal opportunities employer.
Pontoon is a global HR outsourcing company specialising in improving an organisation's talent. We manage the contingent workforce and statement of work resources on behalf of our clients, as well as source and recruit direct hires. Pontoon's approach results in significant cost savings and revenue improvement, increased worker quality, workforce insight and greater regulatory compliance. A division of Adecco with operations in nearly 100 countries and with more than 1,500 colleagues worldwide, the Jacksonville, Florida-based organisation delivers solutions to more than 150 industry-leading companies.