Urgent! Expert IT Architect - Based on Sweden

SE  ‐ Onsite
This project has been archived and is not accepting more applications.
Browse open projects on our job board.

Description

Urgent! Expert IT Architect - Based on Sweden

Background
Our Client is embarking a project to implement Genesys as a global communication platform for 29 Customer Support Centers globally. Our Client will work with a System Integrator for the implementation, but will also build up internal competence on the platform.
This Request is for an architect with very strong experience of Genesys implementations, who can support Our Client in this project.

The task for this assignment is to support Our Client with the following areas:
Create high-level design in co-operation with Our Client IT Architect and architects from a System Integrator.
Lead a Design Authority for the project.
Approve design from the System Integrator.
Review deliveries from System Integrator.
Act as advisor to Our Client Project Management and Business Developers regarding solution.
Training and knowledge transfer to Our Client Architects.

Requirements:
Knowledge
The assignee should have several years of experience in designing Genesys platform. The assignee should be highly self-going, but shall align with the directives of Our Client Project Manager and IT Architects. The assignee must have very strong written and verbal communication skills.

Experience in
Designing the Genesys Engage platform in an enterprise set-up (please highlight any certifications in Genesys)
Implementing the Genesys Engage platform in an enterprise context (a multiple data centre set-up).
Experience in other Genesys components (eg Black Chair and Knowledge Centre)

Other
Certifications in Genesys desired but not mandatory.

Following competences must be fulfilled:
1. Genesys Engage platform, Expert skills

Mandatory consultant information for applying to this role (included in the motivation or in the CV).

We will not be able to handle your application if the info below is missing:
- Date of birth (YYYY/MM/DD)
- Place of residence
- Possible start date (2017-XX-XX)
- Minimum one reference (Name, company, contact details and relation to a relevant reference for this combination of consultant and project)

Please note that CV and motivation must be in English!

Start date
ASAP.
Duration
3 months ++
(extension possible)
From
WaveTel
Published at
31.08.2017
Project ID:
1408401
Contract type
Freelance
To apply to this project you must log in.
Register