CRM Salesforce Solution Lead - Utrecht - 12 months

Utrecht  ‐ Onsite
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Description

CRM Salesforce Solution Lead - Salesforce.com - Utrecht - 12 months

We require a solutions lead with a strong Sales and Marketing background and experience in Salesforce.

Experience with large (global) Salesforce and Marketing, Sales & Service implementations is required.

Tasks/experience:

  • Overall responsible for Sales & Marketing business scope delivery and high level planning in large marketing, sales & service transformation program
  • Liaison for Business Sponsor, Business Program Lead and Product Owner to ensure client satisfaction and program goals are met
  • Functional alignment with Sales & Marketing coordinators responsible for data, cutover, test and training
  • Alignment and agreement with local implementation leads
  • Shared responsibility with IT CoE manager in work stream representation, team resourcing and stakeholder management
  • Good understanding of CRM (marketing, sales and service) business processes and functionalities
  • Report on progress, issues & risks, handles escalations
  • Helps in creatively resolving issues; find solutions to solve any sort of problem the team is facing cross work stream/central support functions related
  • Guide/coach the team and facilitate discussions and communication
  • Oversee training and change management activities
  • Experience with Agile methodology

If this is of interest, please apply now and our dedicated Resource Team will be in contact to discuss further.

Start date
6th November 2017 but flexible
Duration
12 months
From
DSR Global Ltd
Published at
15.09.2017
Project ID:
1417378
Contract type
Freelance
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