Costumer Service Agent

Job type:
on-site
Start:
09/2017
Duration:
6 months
Place:
Zürich
Date:
09/15/2017
Country:
flag_no Switzerland
project ID:
1417673

Warning
This project is archived and not active any more.
You will find vacant projects in our project database.
Costumer Service Agent wanted for our Zurich based client in the pharmaceutical sector.

Your experience/skills:
  • Excellent knowledge of the Swiss pharmaceutical market and healthcare system.
  • Experience in pharma in-field roles is a pre-requisite
  • Understand the dynamics of the Primary Care market environment and the business model of Retail Portfolios.
  • Strong knowledge of the Swiss pharmaceutical market and healthcare system
  • Competency of proactive management and ownership of customers and customer needs as well as accounts.
  • Languages: fluent English and German both written and spoken, French is an advantage.


Your tasks:
  • Leading and developing local customer relationships to protect and grow company's business within compliance and legal requirements
  • Active promoting priority products of the Primary Care setting in the respective territory
  • Segmenting customers for setting up interactions as part of an efficient multichannel approach
  • Identifying customer needs and proactively reporting actionable insights for strategic and tactical decisions
  • Covering top pharmacies to optimize business in close collaboration with Pharmacy and SD Contracting Manager


Start: ASAP
Duration: 06MM+
Location: Zurich, Switzerland
Ref.Nr.: BH11609

Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.

Due to work permit restrictions we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.

Going the extra mile…

New to Switzerland? In case of successful placement, we support you with:
  • All administrative questions
  • Finding an apartment
  • Health - and social insurance
  • Work permit and much more