Costumer Service Agent

Job type:
6 months
flag_no Switzerland
project ID:

This project is archived and not active any more.
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Costumer Service Agent wanted for our Zurich based client in the pharmaceutical sector.

Your experience/skills:
  • Excellent knowledge of the Swiss pharmaceutical market and healthcare system.
  • Experience in pharma in-field roles is a pre-requisite
  • Understand the dynamics of the Primary Care market environment and the business model of Retail Portfolios.
  • Strong knowledge of the Swiss pharmaceutical market and healthcare system
  • Competency of proactive management and ownership of customers and customer needs as well as accounts.
  • Languages: fluent English and German both written and spoken, French is an advantage.

Your tasks:
  • Leading and developing local customer relationships to protect and grow company's business within compliance and legal requirements
  • Active promoting priority products of the Primary Care setting in the respective territory
  • Segmenting customers for setting up interactions as part of an efficient multichannel approach
  • Identifying customer needs and proactively reporting actionable insights for strategic and tactical decisions
  • Covering top pharmacies to optimize business in close collaboration with Pharmacy and SD Contracting Manager

Start: ASAP
Duration: 06MM+
Location: Zurich, Switzerland
Ref.Nr.: BH11609

Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.

Due to work permit restrictions we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.

Going the extra mile…

New to Switzerland? In case of successful placement, we support you with:
  • All administrative questions
  • Finding an apartment
  • Health - and social insurance
  • Work permit and much more