Description
Job Overview:
Provide ongoing technical expertise and support to the development life cycles of products and ancillary applications. Focus may be on core and/or non-core products and in various stages of the overall project cycle. Close partnership with Business Analysis and the technology teams to ensure that business and functional requirements are aligned appropriately with client Technologies. Will have strong working knowledge of applications and systems.
Major Accountabilities:
- Provide technical analysis of product or application hardware and software to ensure that business and functional requirements can be met
- Provide technical support to Business Owners during implementation of new products/services
- Provide subject matter expertise for support escalations
- Lead the development of conceptual designs and mocking up screens
- Testing and working with TCOE staff
- Prioritize and identify cross application/system enhancements
- Determine development impacts to current processing and work with programmers and users to ensure accuracy of enhancements
- Develop and execute complex test plans
- Perform analysis of system requirements and work closely with developers
- Create design considerations that assists team with Front End changes
- Lead review sessions of technical requirements
- Manage defect resolution process
- Coordinate offshore testing
- Collaborate with development staff on software designs
- Facilitate JAD sessions
- Document and coordinate audit controls and PCI requirements
Other aspects of this role that may occur depending upon the specific functional area:
Web Application:
- Define and implements tagging measurement strategies to measure success of its digital effort
- Work with business and development team to define needs, plan and optimize our web properties for Search Engine Optimization Data Analyst:
- Act as liaison between the business and technical teams in such areas as data quality, merchant analysis, help desk support, compliance and government regulations, audits and controls and report definition and creation.
Education:
- Bachelor's degree in Information Technology, Computer Science, or Management Information Systems or equivalent combination of relevant experience and education.
Knowledge/Experience: - 3 - 5 years experience in related field
- Strong technical knowledge and capability
Skills/Abilities:
- High-energy, detail-oriented and proactive with the ability to function under pressure in an independent environment.
- High degree of initiative and self-motivation with a willingness and ability to learn and take on challenging opportunities.
- Strong communication skills, both verbal and written, with strong relationship, collaborative and organization skills.
- Ability to train/guide more junior resources.
Typical Day in the Role
Standard Mon-Fri offices hours.
Working closely with software engineers and developers, making sure they understand the projects and the user stories. Collaboration of requirements.
No travel required, no remote working.
Candidate Requirements
1.Proven experience of technical knowledge of software products
2. Strong communication skills
3. Strong team work
2-3 years' experience
Agile experience
Facilitate team meetings
Document coordination of all controls and PCI requirements