Description
SC Cleared Transitions Service Architect - Croydon - 12 Months - Outside IR35 - ITIL - SIAM
Our Croydon based Government client is seeking an SC Cleared Transitional Service Architect to work with the service teams to elicit high-level requirements and capture business needs. This will involve Senior stakeholder engagements to understand relationships between Business Unit Services and the transition to Live Serve Services SIAM model Drafting transition models for approval by the Programme Manager and Business unit TDA and EAs.
Key tasks and deliverables to include:
- Clearly articulate and document business requirements
- Assess the risks of various solutions and prioritise competing business demands
- Manage ongoing relationship with business partner to drive satisfaction with IT
- Coordinate project delivery by participating in design reviews and walk-throughs to communicate systems designs and validate proposed solutions
- Obtain key inputs from enterprise architecture teams and identify solution interdependencies
- Engage with knowledge workers to incorporate usability and user interface needs when designing systems
- Proactively resolve customer satisfaction issues
- Negotiate contracts, manage relationships, and monitor vendor performance against SLAs
Experience Required
- Deep understanding of SIAM or ITIL
- Broad IT domain experience in three or more of the following areas IT areas: Applications Development, Enterprise Architecture, Project Management, Vendor Management, Quality Assurance, Infrastructure, and Maintenance and Support
- Demonstrated ability to communicate in both verbal and written communication
- Demonstrated analytical skills
- Basic understanding of information technology and business concepts
- Familiarity with general business functions
- Understanding the role of the service based environment and the application
- Understanding of TOGAF/MODAF architectural frameworks
- Understanding Scrum Master principals
- Problem Solving and strong communication skills