Description
Client Migration Manager -Banking
'Outsource UK' are seeking a Client Migration Manager with banking experience to provide clients with support and guidance through their migration journey from the Bank's existing online platforms to the new channel, Commercial Banking Online (CB Online). The successful candidate should expect regular face to face Client engagement, be confident demonstrating the capabilities of CB Online as required and engage proactively with a variety of key stakeholders both internal and external to LBG.
Key skills required for the Client Migration Manager -Banking
- Pro-active face to face and remote engagement with Clients regarding changes that will affect their current online banking facility
- Taking ownership for and managing a set of migration cases, providing accurate reporting against progress
- Validation of a Client's existing channel data to capture the correct details for the future online requirements of their Business
- Data cleansing activities to enable a smooth transition to CB Online
- Supporting clients and providing guidance at the relevant points throughout their migration journey.
- Offer feedback to and share best practice with team members as required so that their individual and collective performance meets the current and future needs of the project
- Stakeholder Management - providing detailed, timely and up to date information as required both internally and externally
- Enter and extract data onto a central online tracker to ensure that the relevant client activities are carried out and accurately recorded within the timescales required
- Ensure that all work is completed in accordance with established processes, practices and guidelines
- Ensure good levels of product knowledge in order to support varying Client journeys as effectively and efficiently as possible
- Communication and Impact
- Product Knowledge
- Customer Excellence
- Delivering Results
If you are a Client Migration Manager -Banking looking for a new contract opportunities either apply online or please contact Denny Jenkins or email (see below)
Do you know anyone who might be looking for a new role? You could benefit from our candidate referral scheme. Contact me on the above contact details for more information. Outsource. Our People. Your Success. Outsource UK is one of the country's largest and most successful independent recruitment consultancies, specialising in the IT, Digital, Financial Services and Engineering sectors. We recruit talented people for contract and permanent opportunities, offer a consultative approach and have a reputation for providing a superior service to both clients and candidates.
The business focuses on building long lasting relationships based on reliability and trust. We do this by hiring and retaining a great team of recruitment consultants who listen and understand our client.