Description
Salesforce Business Process Expert, Dublin - Contract
My client is a Global Pharmaceutical company who are currently looking to recruit a Salesforce Business Process Expert.
The key experience and knowledge of the Salesforce Business Process Expert include:
- Experienced as a Business Manager or Business Analyst with deep subject matter expertise in at least two of the following areas: Pharma, Life Sciences, Sales & Marketing, Development, Mobility, or related fields
- Experience of working on a project Delivering Salesforce.
- Proven track rack record in large, global, multi-team projects dealing with complex process areas and business groups
- Background in the Mobility, CRM, Analytics or Sales space highly desired
- Excellent organizational, interpersonal, communication, presentation and writing skills
- Highly dependable, outstanding attention to detail and strong follow-up skills
- Ability to work with others in a high paced, fluid, multi-cultural and multi-disciplinary team
- Strong teamwork and interpersonal skills at all management levels
- Ability to operate in Matrix organization effectively
- Strong can-do attitude and results-focused
The key responsibilities for the Salesforce Business Process Expert include:
- Develop project rationale and perform scoping assessments to determine feasibility of projects
- Highlight/identify gaps in existing functionality and review requirements with stakeholders
- Develop a comprehensive requirements specifications that will determine the estimate of cost, time and resources to deploy solutions
- Liaise with the service development team to suggest a high level functional solution
- Develop project estimates and complete financial model (costs, savings, revenue opportunities, investment horizon, etc.)
- Ensure that relevant stakeholders are involved in specification of new services and/or major upgrades to existing services
- Ensure the overall user experience is taken into account when designing and deploying new solutions and services
- Ensure implemented solutions are according to specifications and fit for purpose.
- Support super user training
- Keep abreast with internal IT systems and documentation requirements, standards (including quality management and IT security)
- Keep abreast with industry best practices in leveraging technologies for the business and with regulatory environments/requirements if applicable.
- Take accountability to ensure adherence with Security and Compliance policies and procedures within Service Delivery scope
This is a contract role for a Salesforce Business Process Expert working for a top company on a global scale. To apply to Salesforce Business Process Expert Role please send a CV or call to discuss.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age