Description
IT Deployment Project manager required to deploy IT application -conduct End user training and hold some testing/test management skills.
We are looking for an experienced Deployment Project manager to deploy our clients Field service app in Europe (15 countries) and Asia (4 countries).
The application is integrated with (SAP ) and contains a Planner board for Dispatchers and Mobile app for Service engineers. (SAP experience is not required in this role).
The app is in use in one country already, One being deployed at present, deployment templates available. In each country, prior to the tool deployment, a separate business project ensures the country follows the standard way of working supported by the tool and change management is done prior to the IT tool deployment. Both business and IT deployment projects are part of a global Program.
This position is temporary for 1 year+.
Start:
November 2017 - The consultant must be flexible on Travelling as they will be required to travel to various country sites/most of the time and be able to work remotely etc.
The ideal candidate has successful experience in global deployment projects of IT applications including conducting trainings and user acceptance testing (keys skills). Full proficiency in English is a must+ any additional languages are an asset.
Preferred locations: Helsinki/FIN, other locations to be discussed.
Responsibilities:
Professional project management
Planning the deployment together with the country leadership team, taking over from the central process team who implements the standard way of working upfront
Coordinating the preparation for each country such as IT environments (cloud instances, user access etc.) training materials etc.
Testing with each country (user acceptance testing with country staff), reviews, coordination of issue solving and final test report
Training country key users, together with regional coordinator
Executing the deployment together with the country organisation, basic investigation on issues, issue solving together with IT support and lT service teams, eventual iterations with the central process team (process questions), documenting eventual new business requirements
Transition and handover documentation from project to country organisation and global IT service operations
Close cooperation with our central IT and support teams, external vendor and the country management team and key users
Close cooperation with country management and stakeholders, key users, regional coordinator and overall program team
Project expectation:
Each country deployment estimated to take 2-3 months.
In 2017 knowledge ramp-up:
Lead 1 country deployment project, coached by current Project manager, update/develop documentation for future deployments
In 2018 expected to lead independently up 3 country deployment projects in parallel.
Success is project delivery on time, on quality
Requirements:
Proven experience leading deployment projects, IT applications
Ability to learn the app and SAP setup and coordinate/do basic investigation on issues
Ability to travel (Europe, Asia), repeated/longer trips abroad
Full proficiency in English
Assets:
Project management certificate (PMI, Prince or other)
Training management end user training skills and experience
Other languages