Client Migration Manager

Job type:
on-site
Start date:
07/11/2017
Duration:
6 months
From:
Hydrogen Group
Location:
Lancashire
Published at:
10/11/2017
Country:
flag_no United Kingdom
Project ID:
1431674

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New contract opportunity: Client Migration Manager: 6 months initial: Banking: Manchester - £200-£260 p/d
A Top Tier Bank is looking for a Client Migration Manager to provide clients with support and guidance through their migration journey from the Bank's existing online platforms to the new channel, Commercial Banking Online
Key responsibilities will include:

  • Pro-active face to face and remote engagement with Clients regarding changes that will affect their current online banking facility
  • Taking ownership for and managing a set of migration cases, providing accurate reporting against progress
  • Validation of a Client's existing channel data to capture the correct details for the future online requirements of their Business

The ideal candidate will have/be:

  • Customer focused with vast experience in building lasting client relationships
  • Strong relationship management experience
  • Excellent stakeholder management skills
  • Strong product knowledge
  • Previous migration experience would be useful
  • Strong communication skills, both verbal and written

Hydrogen UK Limited is acting as an Employment Business in relation to this vacancy.