Description
My client in Dublin is looking for a ServiceNow Consultant to help with a ServiceNow Implementation project for 6 months.
EDUCATION/EXPERIENCE
More than 10 years of IT experience
3 years ServiceNow development experience
Multi-year experience in managing development teams, distributed across geographies.
Good understanding and knowledge of processes in a global health care industry
ITIL foundation (minimum)
High level of customer focus with significant business analysis skills
Multi-year experience in implementing new processes or services using agile methodologies
Experience in developing solutions with state-of-the-art IT Management Tools
Expert in ServiceNow
Experience in working with insourced & outsourced service providers
Has managed application support teams to meet agreed standards, availability and SLA's while maintaining a cohesive and motivated team
Manage both IT and non-IT customers
Experience in managing a dev/ops model and managing deployment using an agile methodology.
Experience of working in GxP/SoX environment
PROFESSIONAL COMPETENCIES
Technical Learning - Agility to learn and apply new system solutions to improve the Service Management of IT at the Enterprise scale.
Problem Solving/Analytical Thinking - Ability to work across IT Units, integrating technical and process challenges to arrive at business solutions to improve IT cost and quality effectiveness.
Ability to manage development using an agile approach
ServiceNow ADM certifications
ServiceNow implementation
ServiceNow Scripting
Please if interested in this role apply to me at (see below)