Description
SMART Metering Customer Relationship Manager
Location: Solihull
Rate: £400 pwd
The Company
Simply put, my client is an international electricity and gas company and one of the largest investor owned Energy companies in the world. They play a vital role in delivering gas and electricity to many millions of people across Great Britain and North-Eastern US in an efficient, reliable and safe manner.
The Role:
In this hybrid role as a SMART Metering Customer Relationship Manager to develop and maintain trusting and beneficial relationships with multiple Business Customer Partners.
Responsibilities
- Develop and manage Customer Relationship Plans for each Business Customer Partner, identifying key customer relationships and growth opportunities
- The identification and management of key external opportunities to enhance the Customer Experience reputation of the clients Smart Programme
- Leading the regular Business Customer Partner meeting and reporting activities (such as; MI, Reporting packs, Customer satisfaction)
About You
- An appreciation of SMART metering and/or SMETS phases would be an advantage
- Commercial Awareness
- Strong customer focus/service in a B2B environment
Candidates will ideally show evidence of the above in their CV in order to be considered.
Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Pontoon is an employment consultancy and operates as an equal opportunities employer.