Description
Service/Operations ManagerAbout us:
ITech Consult AG is a certified ISO Swiss company with offices also located in Germany, Great Britain and Ireland. ITech Consult is specialised in delivering ICT candidates for contract work. IT professionals founded us in 1997. Hence, we well understand what it means to be professionally supported in your search for a new project and being employed.
Reference No.: 916636NC
Role: Service/Operations Manager
Industry: IT
Location: Basel und region
Work load: 100%
Start Date: ASAP
Duration: 06Months
Job Description:
Summary: ITOM Program in NBS IT is offering a Service/Operations Manager role for supporting its PMO in the areas of PMO Planning and Execution support.
Responsibilities:
- Ensure planning and execution support across the program.
- Manage of Program/Team Plans by keeping team plans up-to-date in coordination with Team Leads and PMO Head.
- Track execution of the project plans.
- Track completion of Milestones according to process.
- Manage Risks, Issues, Changes and Actions: ensure all up to date in SharePoint and process adhered to.
- Highlight or escalate to PMO Head high risks and issues, past due items, etc.
- Collaborate in planning activities for next phases.
- Prepare for Weekly Team meeting.
- Collect Team Status and topics to be discussed weekly.
- Support for PMO workshops and SteerCo meetings.
- Organize workshops logistics, invites, etc.
- Compile content from different owners.
- Produce content on PMO items (project status, risks/issues/changes/actions.
- Other Ad-Hoc Activities.
- Support on PMO process documentation.
- Onboarding of resources.
- Training management activities.
- Maintenance of the project repository.
Required Skill:
- Several years of experience in supporting PMO Planning and Execution activities.
- Team work in a challenging IT environment.
- Ability to work in an international as well as multicultural environment.
- Good written and verbal communication skills.
- Flexibility and experience in prioritizing tasks.
- Ability to deal with variable workload.
Education: University degree Bachelors, Masters or Similar
Languages: Fluent in English and German is desirable
Should you find yourself suitable for this position then send your complete dossier using this link in the advert.
*Even if this position doesn't suit your profile we recommend that you send us your CV and share with us what you are exactly looking for.
Call us and discover the quality of our services for yourself. We are more than happy to meet with you for an individual consultation. Do not hesitate to contact us for further enquires on or jobs[at]itcag[dot]com.
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