Description
Key responsibilities
* Participates in implementation/enhancement projects for target system using Eaton standard delivery tools and processes.
* Partners with business users and customers/vendors on requirements, processes & systems.
* Participates in the entire project life cycle: analysis of proposed process/system changes.
* Helps manage requirements scope & disposition through process compliance & gap analysis, integration testing & user acceptance methodology.
* Gathers requirements using interviews, document analysis, workshops, storyboards, site visits, business process descriptions, use cases, scenarios, event lists, process analysis, competitive product analysis, task and workflow analysis, and/or viewpoints.
* Management of approved requirements specifications & verification of implementation scope.
* Provides knowledge & input on system implications of process changes.
* Completes project related deliverables including future state design documentation and requirements documentation.
* Participates in unit testing, integration testing, level 3 support and review of training materials.
* Supports user acceptance testing events and schedules.
* Responsible for intermediate level system configurations
* Prepares and provides training as required to business process owners and other key stakeholders.
* Facilitates regression testing for global solutions as needed prior to migrating to productive system
* Effectively communicates the status for deliverables to project management and leadership to effectively mitigate risks and resolve issues.
* Applies business knowledge and best practices toward solution design for the system.
* Identifies opportunities to grow standard eCommerce capabilities and usage across businesses and geographic regions.
* Identifies product and process enhancements that will further drive eCommerce adoption.
* Utilizes customer-facing relational and communication skills to build customer relationships and drive eCommerce implementation and utilization.
Describe any specialized knowledge or skill (eg, technical, scientific, administrative, managerial) which your position requires.
Basic qualifications
*Bachelor Degree
*Minimum of 4 years' relevant experience
*Completed at least one full life cycle (design, build, test, deploy) project
Preferred qualifications
*Functional expertise with Oracle or SAP
*Strong customer-facing experience (eg sales, business development, communication).
*Business experience with any/all of the functions touched by eCommerce (sales, production, customer service, marketing channel, marketing product management)
*Knowledge of project management disciplines, Eaton's PROLaunch methodology or other Project Management and System Development Lifecycle Methodologies (SDLC).
*Excellent communication skills, both written and verbal at all levels of the organization. This position will often work with both Senior Business Leadership and Senior IT. Leadership.
*Solid critical thinking/analytical and problem solving skills, especially in a cross-functional environment.
*Strong team-oriented interpersonal skills including facilitation and negotiation, ability to lead and influence others, and the ability to effectively interface and work with a wide variety of people.
*Knowledge and application of several business analysis techniques including, benchmarking, brainstorming, business rule analysis, data flow diagramming, data modelling, process modelling or decomposition, metrics and key performance indicators, prototyping, risk analysis, root cause analysis, and/or scenario and use case development.
*Ability to coordinate and/or lead many activities on a small, medium and large scale projects.
*Must work independently. Ability to estimate project work, define business requirements planning and approach, stakeholder assessment, plan, facilities and requirements elicitation.
*Ability to prepare documentation, perform document analysis, data flow diagrams, perform documentation analysis, interviews, observation, walkthroughs and SWOT analysis.
*Must be able to fluidly work between IT, internal business stakeholders, and customers.
Empiric is a global provider of niche and specialist recruitment services operating across Investment Banking, Oil & Gas, Engineering, IT and Industry & Commerce. Our expert knowledge of the market and strong working relationships with our clients has enabled us to become the preferred supplier to over 150 global corporations.