Description
Gazelle Global is looking for an ECM Consultant
The job is located in Milan - Italy, to begin urgently for a 10 months contract. You have to speak English and Italian fluently. Pay rate depend on your profile.
As a Consultant responsible for Supporting Portal based applications of Customer's landscape you will:
Key Responsibilities:
- Provide L2/L3 Support in applications with ECM Portal technologies.
- Gather requirements, perform analysis and translate business reporting requirements to technical specifications.
- Responsible for Custom and OOTB Solution Development, Workflow Implementation using OOTB and third party tools like Nintex
- Identify business requirements and map them to the Microsoft SharePoint and ECM Autonomy.
- Preparing design and functional specification documents, User Manuals, POC documents for newly proposed solutions/alternatives for existing solutions
- Handle production support related issues and fix the issues within the defined SLAs.
- Should focus on reducing operational cost, increase delivery capacity, streamline development process, improve service levels, innovation and growth
- Responsible for service delivery & Continuity including Italy and other countries in Future
Profile:
Must have:
- 7+ Years of experience SharePoint like SharePoint Online, SharePoint , MOSS 2007
- 2+ Years of experience in Autonomy Platform
- ITIL Frame work understanding
Nice to have:
- Experience of managing Portal in an EPCI (Engineering Procurement, Construction & Installation)
- Understanding and experience of Onshore-Offshore delivery model
- Knowledge of ITSM tools like HPSM, Remedy, ServiceNow