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Service Delivery Manager (French OR Dutch)

Brussels  ‐ Onsite
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Keywords

Financial Reporting Reporting Communication Problem Management Manager Service Delivery

Description

Role: Service Delivery Manager

Location: Brussels, Belgium

Duration: 12 Months

Job Description:

  • Customer stakeholder management and timely communication
  • Ensure 100% SLA & KPIs adherence.
  • Active contribution to problem management and service improvements
  • Show technical leadership in major incident resolution
  • Timely and accurate operational and financial reporting to local customer
  • Keep local customer updated about new technology solutions aligned to global product release calendar
  • Identify opportunities for resource optimization and contribute to improved account margin
  • French/Dutch and English
Start date
ASAP
Duration
6 months + Extension
(extension possible)
From
Silverlink Technologies
Published at
30.01.2018
Project ID:
1493437
Contract type
Freelance
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