Description
Senior Proposition Manager
Leading bank in UK is looking for a Senior Proposition Manager to join their Edinburgh based Longstanding Customer Proposition Team for an initial 6 months contract.
The successful candidate will be an excellent communicator with extensive product knowledge across Pensions, Investment and Protection policies.
This role is to lead the delivery of an improved suite of customer communications, through leading a team of proposition specialists in the development and implementation of the agreed plan.
The team you will lead is carrying out activities such as:
- Product reviewing to ensure products provide fair outcomes
- Reviewing policy payouts
- Improving customer communications
Key Accountabilities:
- Engage stakeholders in order to influence key business decisions
- Review, evaluate and mitigate potential risks
- Deliver agreed initiatives to target and achieve continuous improvement to products and processes for the benefit of the customers
- Principal accountability for the development and delivery of customer treatment strategies and communications
The initial contract opportunity is for 6 months but the project will be running for at least 18 months!
If you have the knowledge and skills for the Senior Proposition Manager role, then please apply now!