Description
Responsibilities
- Lead communication with HQ Open Q&A Team and SRPOL Open Q&A Team to manage newly launching/language specific Open Q&A features of our product
- Manage and communicate local specific features/languages
- Create and prioritize backlogs, working regularly with the team to refine and add detail where needed
- Integrate insights from usability studies and other research to improve user experience and refine the features of Open Q&A
- Work with our global teams to ensure that technology integration projects are delivered as per the requirements with good quality, in a timely fashion.
- Proactively manage changes in scopes and domains, identify issues.
Key Qualifications
- Bachelor's Degree in Computer Science or related technical field.
- 5+ years' experience in technical leading and project management.
- Demonstrated experience working and communicating effectively across organizational structures and multiple management levels.
- Demonstrated experience working closely with designers and linguists to define and improve user experiences
- Experience working with multiple agile/scrum teams simultaneously
- Experience with mobility products is strongly desired.
- Demonstrated experience simultaneously working on multiple projects with multiple partners.
- Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities.
- Prior experience working on products utilizing Q&A engines, Knowledge Base, NLP, Machine Learning and related technologies is preferred.
- Experience working with engineering teams in multiple time zones also a plus!
Candidates MUST be able to speak French fluently