Description
SAP Operations Coordinator W/Dutch Or French
Whitehall Resources are currently looking for an SAP Operations Coordinator W/Dutch Or French
Start date: ASAP
Base Location: Brussels
Duration: 9 months+
Languages: French or Dutch AND English
Key skills:
At least 5 years experience as either an SAP Project Manager or SAP BC Engineer with Quality Management/Team coordination duties
Demonstrable efficiency in complex SAP BC environments (including a High Availability architecture).
Bilingual Dutch/French
Good knowledge of (technical) English
Thorough technical knowledge of:
* Administration and Software Logistics AS ABAP and AS Java
* Workload Analysis AS ABAP
* Preventive Maintenance (Daily Tasks, ...)
* Security in SAP System Environments
* SSO/Kerberos/LDAP Integration
* Netweaver: BW, EP, PI
* BOBJ
* SAPGui/NWBC
* Solution Manager (Technical Monitoring, Diag Agents, CHARM, ...)
* Root Cause Analysis
* E2E Solution Support
o Installation/Upgrade
o System Copy: Migration OS/DB - Hardware Change
o HA Cluster/Failover/Load Balancing
o Content Server
o Archiving of data
o Knowledge of MS Project
* Knowledge of MS Office
* Generally a broad IT knowledge
o Operating System (Unix/Solaris/Linux, ... Windows, Virtualization)
o Database (Oracle, MS-SQL Server, HANA, ...)
o Network (TCP/IP, Firewall, ...)
Responsibilities:
This assignment has the objective to optimize the efficiency of the operational tasks within the office (SAP Architecture).
The scope of the assignment concerns the coordination and optimization of the operational tasks of the SAP Architecture team.
Within this team of 20 BC engineers, a hundred SAP systems are managed, including 30 production systems. About 25,000 users are active on these systems, who, in addition to the functionalities of the standard ERP, make use of numerous other applications, such as a mobile application, Vendor Invoice Management, Open Text, reporting via BO/Lumira, etc.
The challenge of the SAP Architecture team is to keep the production systems operational and up to date 24/7 and to optimize their performance. To this end, a monitoring (in Solution Manager) has been set up and a waiting service has been provided. In addition, this team is of course also responsible for the proper functioning of the non-production systems.
Delivrables:
* Report with recommendations for optimizing the applicable processes and procedures;
* Completed and optimized description of the processes and procedures to be followed;
* Method for measuring the application of the procedures, set up as a result of the change management to be carried out;
* For every project and task with an estimated duration of more than 10 working days, a detailed project plan must be drawn up;
* A global high level planning of all projects (see previous point) within the architecture team with the mutual interferences with a clear description of the procedures to keep these plans up to date. This planning is obviously a dynamic document that must also be kept up to date after the assignment;
* Priority list of all tasks of the BC team and a procedure for keeping up to date and following this list.
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