Description
Title : Compliant Handling - PMS
Duration: 10 months (with possible extension or hire)
Location: Colorado Springs, CO
Pay Rate: $22.00/hr on w2 without benefits
You are a part of:
- Our Quality Systems team working with, Quality, Engineering, and Clinical departments to complete complaint investigations.
To succeed in this role, you should have the following skills and experience:
- BS/BA degree or Associates degree preferred, but not required
- 1 year experience in medical device complaint handling, adverse event reporting and device failure analysis is preferred
- Knowledge of US and international regulations for medical device manufacturers, including MDR and Vigilance reports
- Strong organization and prioritization skills with ability to manage several tasks simultaneously.
- Independent problem solver with excellent written communication skills.
- High initiative in a fast-paced environment
- Prior experience with CATSWeb preferred.
Experience:
- 0-3 years professional experience.
Description:
- Conduct user acceptance testing for the Complaint Management System, CATSWeb.
- Conduct complaint investigations and adverse event reporting, and document results on the complaint record.
- Work with engineers to coordinate and perform failure analysis.
- Document and analyze complaint data for issues/trends.