Customer Treatment Manager - FS/Banking - Rectifications

North Yorkshire  ‐ Onsite
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Description

Customer Treatment Manager - FS/Banking - Rectifications

We are currently recruiting for a Customer Treatment Manager on behalf of a leading banking group, the role will be based in Halifax and will be within the banks rectifications team.

You will be responsible for leading a team of assistant managers who will design customer treatment strategies for the customer rectifications team. You will need to take a lead and active role with material issues ensuring the right outcome is achieved for the customer.

You will need excellent communication skills and the ability to manage difficult director level stakeholders regularly.

We will consider candidates from varied backgrounds. Previous financial services experience is highly desired.

Skillset Required:

  • Customer treatment experience
  • Rectifications experience
  • Team management and leadership skills
  • Presentation skills to senior audiences

This role will offer the potential of a long term contract and excellent working environment including the ability to work from home.

If you would like to be considered for this role please don't hesitate to apply or call Josh Phillips for more information.

Recruitment Zone acting as an employment business in regard to this advert.

Start date
ASAP
Duration
6 months +
(extension possible)
From
RZ Group
Published at
04.04.2018
Project ID:
1531725
Contract type
Freelance
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