MS Dynamics CRM Specialist (m/f)

Job type:
on-site
Start:
asap
Duration:
3 MM++
From:
Hays AG
Place:
Zurich
Date:
04/07/2018
Country:
flag_no Switzerland
project ID:
1534309

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This project is archived and not active any more.
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We are looking for a
MS Dynamics CRM Specialist (m/f)

Reference: 371094/4-en
Start: asap
Duration: 3 MM++
Place: Zurich
Branch: Wirtschaftsprüfung und Steuerberatung; Buchführung; Treuhandgesellschaften

Your tasks:
  • Business onboarding to MS Dynamics CRM and its interfaces to subsystems
  • Alignment of business processes with ERP strategic business objectives
  • Main responsible for ERP and its subsystems training & coaching setup and documentation
  • Development of role based and functional specific training and coaching concepts
  • Set up end-user training and Operational Roles coaching plan for around 2’100 ERP users
  • Plan and reserve internal and external training resources
  • Coordination of training and coaching for classroom training as well as online trainings
  • Writing of training documents, guidance, presentations and organizing E-learnings


Your qualifications
  • Outstanding knowledge with Microsoft Dynamics CRM
  • Very good knowledge with MS Dynamics AX 2012
  • Experience in an international environment
  • Very good communication skills



Skills:
- Project manager
- IT consultant