Commercial/SME Lending - Case Handler/Complaint Reviewer

London  ‐ Onsite
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Description

This is a highly skilled role that requires specific and extensive experience in:

  • SME lending AND commercial lending experience and knowledge.
  • Substantial knowledge of the lending process and the principles behind it, particularly facility documentation.
  • Adjudication, case handling or complaint reviewing
  • Exceptional presentation skills of analysis and findings to senior members of the team.

Candidates MUST have previous experience in

  • Managing complex case assessment processes from start to finish
  • Full investigation, review and recommendation of customer outcome in line with methodology agreed processes including constructing assessment workbooks in conjunction with the Project Legal Team
  • Preparing a complete set of records to support the customer outcome
  • Recommending outcomes to Complaints to a Decision Committee of Senior Managers and on occasion Executives
  • FCA or FOS experience beneficial

McGregor Boyall is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.

Start date
n.a
From
McGregor Boyall
Published at
10.04.2018
Project ID:
1535295
Contract type
Freelance
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