Description
Senior EMEA Complaint Communications Specialist
The Compliant Communications Specialist will be responsible for supporting the general management of the copy approval process for advertising and promotional materials and claims. This will be accomplished by partnering with internal and externals stakeholders.
EDUCATION/DEGREE REQUIRED:
Graduate degree or equivalent experience
Proof of English language skills (eg Cambridge Certificate of Proficiency in English (CPE or degree from university program held in English)
Multi-language skills: English, German, French, Italian
KNOWLEDGE REQUIREMENTS:
Integrity and Credo based actions
Strong communication skills
Strong organizational skills
Project management skills and ability to work on multiple projects simultaneously
Independent acting/working in administrative parts
Independent management of projects
Ability to collaborate and work in a Matrix organization supporting multiple stakeholders
Sense of urgency
Customer orientation
Able to work in a team
Working in international, multicultural environments
Quick learner
Personal computer skills, MS Windows, MS Office (MS Outlook, Word, Excel, PowerPoint, Explorer)
Microsoft Office extended (Visio, Project, Access)
Adobe Acrobat
HTML knowledge
High level understanding of mobile applications & social media platforms
EXPERIENCE:
Work experience in a regulated/quality environment (eg medical devices, pharmaceuticals)
Knowledge of basic Marketing communication principles
Cross functional team experience
KEY JOB RESPONSIBILITIES:
Copy Approval Process o Enables and manages the review and approval of ad/promo materials and claims. Quality Check: Performs a pre-review of incoming submissions. Ensure a feasible submission process and meeting agenda creation. Tracks progress of all assigned submissions through internal copy approval workflow.Will be responsible for managing multiple submissions simultaneously across several stakeholder groups. Moderation of meetings & follow-up post meetings.Leads discussions with internal stakeholders as well as external partners to ensure timely execution of copy approval process
Process and process developmentOngoing partnership and communication with Compliant Communications Managers and cross-functional stakeholders (Regulatory, Medical, Legal, HCC, Data Privacy, ITS, Communications, HEMA, Marketing, SLD & Prof Ed, Quality, Omrix) in order to achieve business objectives. Respond to internal and external customer inquiries on submissions.Takes initiative to propose modifications to procedures and processes as appropriate o Understanding and adhering to all relevant business SOPs
Technology/system. Will be expert on copy approval workflow and digital asset management system in order to provide guidance and support to internal and external customers. Pro-actively collaborate with the Compliant Communication technology team to identify and implement technology optimization
Compliance. Can support audits of the copy approval process
Additional information about the process
Johnson & Johnson is an American multinational medical devices, pharmaceutical and consumer packaged goods manufacturer founded in 1886.
This job with Johnson & Johnson is a temporary assignment and is being managed by Kelly Services on behalf of Johnson & Johnson. Successful candidates will be placed at the Johnson & Johnson assignment and managed by Kelly Services
If you match these requirements, please apply in the normal way. Elevate will send you an email, please open, click and action that email and your application will be visible to the hiring organisation directly.