Description
Delivery Manager
Location: Poland (Warsaw)
Daily Rate: 315 EUR
Contract Length: 6 months
Start Date: Immediate
*DELIVERY MANAGER NEEDED*
We are looking for a Delivery Manager to manage the transition of infrastructure aspects in a large Service Provider Environment, within the Release Management department for Data Centre Technology. Working for one of the worlds largest telecommunications companies at the moment.
*DELIVERY MANAGER NEEDED*
Day-to-day activities as a Delivery Manager:
- Managing the transition of the infrastructure aspects of IT projects
- Working closely with the Performance Management and Continuous Improvement team within Quality and Governance to manage the transition of the infrastructure aspects of IT projects
- Approve and incorporate the infrastructure aspects of the IT projects in relevant areas
- Identify the gaps required to fulfil from skills and technology perspective to meet the new to-be processes
- Understand the key challenges that are currently faced internally within the Data Centre Technology function and the related perception from other business functions
- Identify the root causes for the challenges and initiatives to resolving the root causes
- Reference industry standard where necessary
- Prepare transition plan and roadmap to support the project delivery
- Support the business change associated with the project implementation
- Build trusting relationship with Data Centre Technology Management and Stakeholders
- Making sure that transaction monitoring and right server configurations are in place
- Making sure IT Service Management processes, operational level agreements, and underpinning contracts are appropriate for the agreed service level targets
- Monitoring and reporting on the service levels
- Identifying, assessing, and controlling risks
- Send periodic communications and reports on the progress, risks, actions issues and escalations
- Ensuring that services and infrastructure are able to deliver the agreed capacity and performance targets in a cost-effective and timely manner
- Document all changes in the IT Infrastructure and its components (Configuration Items), in order to maintain a minimum amount of interruptive effects upon the running operation.
*DELIVERY MANAGER NEEDED*
Key Skills working as an Delivery Manager:
- Previous technical experience gained within a large commercial environment.
- Excellent ITIL knowledge, ITIL v3 foundation
- Strong understanding of Release Management stages including change life cycle
- Good understanding of BMC Remedy or similar
- Strong written and verbal communication skills, ability to form strong business relationships across multiple locations
- Strong analytical and (re-)structing skills
- Strong Excel, Powerpoint and documentation skills
- Good knowledge of Atlassian JIRA
- Experienced in Incident & Problem Management processes
- Lean Six Sigma skills will be a benefit
- Knowledge of MS Visio will be a benefit
- FLUENT POLISH SPEAKERS
IF INTERESTED PLEASE CONTACT (see below) FOR MORE INFORMATION OR CALL.
ITHR Group is acting as an Employment Business in relation to this vacancy. ITHR Group is an Equal Opportunities employer; we welcome applicants from all backgrounds.