Description
Wellness Project Coordinator
Description:
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This position requires the skills of a well-seasoned project management professional.
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This individual will be responsible for translating wellness program utilization data into meaningful Business Intelligence for our customers.
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The ideal candidate is someone with strong communication and soft skills to manage working with a demanding Wellness Sales team.
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This individual will manage the implementation and processing of reports and extracts.
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This role also requires a strong project management background, with extensive reliance on business management skills.
Major Responsibilities:
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End-to-end accountability for planning, creation and tracking of wellness program reporting deliverables for high-priority customers
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Demonstrates knowledge and use of Project Management methodology, skills and tools
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Manage multiple projects and streams of work simultaneously
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Demonstrates knowledge and use of a risk management processes
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Directs the development of client deliverables, including technical specifications, to enable population measurement and wellness program evaluation
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Ensure extracts and reports are delivered within scope, schedule, quality and are consistent with customer expectations
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Develops and maintains data remediation processes
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Develops and maintains complex report schedules
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Develops and maintains report and extract templates
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Applies the rigor of continuous process improvement to existing technologies and processes to improve report the scalability and quality of reports and extracts
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Proactively records workflows, deliverables, and standing operating procedures for projects
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Develops and maintains quality management procedures to ensure accuracy of project data, results, and written reports
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Stays abreast of enterprise-wide projects impacting high-profile customers
Top Daily responsibilities:
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Report Schedule Tracking and Management
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Report Quality Control
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Matching data lists to create member communication.
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Managing customer expectations
Requirements:
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HS/GED required, Bachelors preferred
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3-5 years' experience required
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Exceptional analytic and critical thinking skills, writing skills, communication skills, consulting skills and ability to work within a team.
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MS Access, Excel, Word, PowerPoint, Visio, Project
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Project Management skills
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Reporting Analyst skills
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Ability to work in a complex work environment and demanding customers
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Ability to navigate different personalities and negotiate with demanding customers.