Operations Consultant - II

California  ‐ Onsite
This project has been archived and is not accepting more applications.
Browse open projects on our job board.

Description

Responsibilities

The Operations Consultant - II of Learning & Development (L&D) Operations is at the heart of our learning facilities transformation and equipment solutions for learning across business units and departments. The ideal candidate for this role will have a passion for effective and engaging learning that results in positive business impact on our business priorities (customer experience, growth, profitability and building the Team culture).

This position:

  • Influences L&D Operations strategy and standards
  • Supports project management of learning space remodels/upgrades/maintenance with projects ranging from small, medium to large scale
  • Leads physical processing, inventory tracking, and shipping of learning equipment
  • Builds, optimizes, and evolves processes
  • Funnel and project manages requests/needs through process
  • Assesses state and priority of needs including site visits to classroom facilities
  • Solves problems
  • Designs and finds solutions
  • Organizes purchasing of learning equipment aligned with departmental budget allowances
  • Leads data analysis, forecasting and demand planning
  • Drives operational efficiencies by optimizing the use of resources
  • Nurtures relationships and manages stakeholders/business partners to execute solutions (ie, effective partnering with Device Depot)
  • Provides clear requirements/expectations to and oversight of vendor services (ie, classroom technology upgrade)

Learning Operations encompasses a broad range of responsibilities that evolve with business changes.

This role primarily supports diverse classroom landscape:

  • Learning Facilities including classrooms and mobile labs. Facilities are company-wide, spanning classrooms in market offices and call centers, stand-alone training centers, classrooms in retail stores, and 3rd party locations (ie, hotel conferencing space).
  • Training Equipment including mobile kits and installed solutions ranging from devices to network technology to audio-visual solutions.

This role will also provide backup and overflow support for other L&D Operations responsibilities as needed:

  • Resource Capacity Planning and Management
  • Budget Management
  • Contracts and Licensing Management
  • Other special Operations Projects (ie, L&D Special Events)

Qualifications:

  • Bachelor's degree in Business Administration or related area of study required.
  • 3 years experience in an Operations or Training role
  • Must be able to lift up to 50 lbs.
  • Tech savvy, forward thinking with ability to innovate quickly.
  • Experience with inventory management, facilities management, or logistics management required.
  • Experience with digital learning solutions (ie, video, virtual reality) required.
  • Working knowledge of current and emerging audio-visual solutions.
  • Working knowledge of current and emerging wireless devices and accessories.
  • Strong partnering and stakeholder management skills.
  • Expertise translating customer needs to solutions including technology solutions.
  • Strong project management and organization skills.
  • Strong critical thinking, decision making, and prioritization skills.
  • Strong presentation skills.
  • Strong analytical skills including trending and forecasting.
  • Comfort working with and across all department across company including Finance, Sourcing, Legal, IT, Real Estate, Facilities.
  • Ability to negotiate with vendors on a wide range of solutions from physical equipment to services.
  • Knowledge of process design principles (ie, Six Sigma).
  • Experience designing/writing process flows, decision trees, and step/action tables.
  • Ability to work effectively in a virtual team.
  • Excellent team player with strong networking skills.
  • Able to work with a high level of autonomy.
  • Ability to differentiate between use/application of firm business rules vs. adhering to guidance.
  • Experience organizing events preferred.
  • Experience with furniture or interior design preferred.
  • Experience with Accounts Payable processes and systems preferred.
  • Strong understanding of accounting principles and departmental budgeting preferred.
  • General knowledge of contractual agreement principles preferred.
  • Experience with resource capacity planning and management preferred.
  • Strong proficiency with MS Excel and/or Google Sheets.
  • Strong proficiency with MS PowerPoint and Word or Google equivalent.
  • Proficiency with MS Visio or like tool preferred.

REQUIRED SHIFT:

Monday-Friday 40 hrs/week. Starting hours between 7a or 8a ending 4p-5p (factors in 1 hr lunch)

Not accepting 3rd party candidates at this time.

Start date
Immediately
From
GTN Technical Staffing
Published at
27.06.2018
Project ID:
1588697
Contract type
Freelance
To apply to this project you must log in.
Register