Description
Customer Propositions and Products Assistant Manager
Location: Middlesex
Duration: Initial 6 months
Rate: £Competitive pwd
The Role:
As the Customer Propositions and Products Assistant Manager you will be supporting propositions (offers) & products going out to customers, from existing propositions & campaigns to drive an increase in customer acquisition and retention.
This role would someone to be interested in customers and understand how important the customer is.
You will be Responsible for;
- Support in delivering P&L targets, to deliver performance outcomes in line with agreed 3 year and 12 month plans
- Lead the definition, design and launch of innovative new propositions to attract, grow and retain valuable UK residential customers
- Identify opportunities to drive volume growth through either existing sales channels or new routes to market.
- Identify opportunities to reduce customer churn and manage retention by analysing customer and market insight
- Support in developing product strategies to maximise the value of the customer base. Continuously scan for new market opportunities and threats which will emerge through technical, customer or industry changes
- Actively manage the development of new propositions, proactively recommending improvements based on customer insights
About you;
- Can interpret customer needs and analyse customer, commercial and market data
- Strong interpersonal and networking skills
- Strong problem solving skills
- Ability and willingness to change the status quo
- Comfortable with ambiguity and able to operate effectively within a constantly changing environment.
TO APPLY PLEASE REPLY TO THIS WITH AN UP TO DATE CV
Candidates will ideally show evidence of the above in their CV in order to be considered.
Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Pontoon is an employment consultancy and operates as an equal opportunities employer.