Description
Team Description: Manchester Instruction Verification Centre
Banking Admin
German Speaking - Multilingual
Job Purpose: Review, authentication and distribution of incoming instructions received via a screen based system.
Responsibilities: The Instructions Verification Centre (IVC) has been created to centralize all incoming manual messages and to authenticate these before distribution to the relevant department. Strict rules and procedures where verification of manual messages and non-electronic instructions is necessary to avoid criminal activity. Therefore it is the role of the IVC department to apply strict procedures, to be aware of suspicious behaviour from clients and to act accordingly to avoid negative impacts for the benefit of the Bank as well as for the clients. The IVC Processor follows rules and procedures in order to verify and distribute instructions from our clients to internal departments.
Person Specification: The preferred candidate will demonstrate good personal organization and have a keen eye for detail. They will keep information organized and accessible, maintain a clean/functional workspace, work systematically/efficiently, manage time well and prioritise work as required. They will use a systematic approach to delivering high-quality results with attention to detail and accuracy in order to meet the client's and the organization's needs; continually looking for ways to improve.
Skills
- Good communication (both and verbal) and interpersonal skills.
- Strong organisational and time management skills
- Able to express own ideas and make suggestions to improve processes/gain efficiencies
- Knowledge of Excel, Word, Outlook an advantage
- Ability to learn quickly and to retain those skills
- Pro-active in identifying and resolving problems
- Ability to work under pressure, meet deadlines and navigate change
Pontoon is a global HR outsourcing company specialising in improving an organisation's talent. We manage the contingent workforce and statement of work resources on behalf of our clients, as well as source and recruit direct hires. Pontoon's approach results in significant cost savings and revenue improvement, increased worker quality, workforce insight and greater regulatory compliance. A division of Adecco with operations in nearly 100 countries and with more than 1,500 colleagues worldwide, the Jacksonville, Florida-based organisation delivers solutions to more than 150 industry-leading companies.