Description
Senior Workday Analyst
MAIN JOB RESPONSIBILITIES:
- Collaborate with application users and stakeholders to develop requirements for requested Workday enhancements
- Recommend Workday technical solution taking into account priorities and tradeoffs, and drive alignment among stakeholders
- Manage implementation/enhancement projects, build and execute detailed implementation plans, including design, build QA/test, deploy and support components
- Lead functional analyst to troubleshoot and resolve Workday issues; escalate issues with application management support (AMS) partners
- Provide support to by analysing user issues and resolving them via technical solution and/or process re-engineering
- Enforce the system migration procedures in comply with existing change control policies
- Assist the department to maintain proper internal control
- Identify opportunities to enhance Workday via the semi-annual release
- Lead the change management efforts on new business processes
- Consult with business and process owners to understand the business case for development requests, process improvements, new interfaces, and enhancements
- Collaborate with other People Ops team members to create, analyse, update, refresh, and maintain technical requirements and test plans for the various People Operations applications
- Build relationships with People team stakeholders to understand business needs and translate needs into system and reporting requirements
- Collaborate with other companies' Compensation Teams to execute the annual compensation planning process and performance management process
SKILLS REQUIREMENT:
- 4+ years of Benefits, Time Off management, performance management and compensation planning experience
- Expert knowledge in the following modules in Workday
- HCM
- Absence Management
- Time Tracking
- Performance Management
- Reporting
- Compensation Management
- Recruiting
- Hands on configurations and maintenance support experience with Workday is a must
- Prior Workday implementation experience
- Prior experience in managing an offshore team
- Capable of working independently, retain flexibility and maintain composure under pressure
- Excellent communication skills (oral and written) as well as outstanding customer service orientation. Prior experience in presenting solutions to C-Level executives
- Demonstrate ability to maintain and support HR applications and in-depth knowledge of international payroll process
- Ability to perform process re-engineering, troubleshoot problems and determine root causes of business issues
- Prior project management experience is a huge plus
- Travel required to other offices