Description
Description: There will be several systems that are integrating to create a commerce experience for online ordering, third party logistics/fulfillment, customer service, and account/orders. This role will manage the end to end intergration and flow at a functional requirements level and linking of user stories. You will also be the SME when integration testing begins to oversee that the end to end functionality is working as requested and designed. You'd also coordinate with 3rd party vendors.The ideal candidate for this job has extensive experience in dynamic eCommerce/multi-channel environments.
Required Experience:
- Minimum 5 years of experience in the eCommerce space gathering requirements, including configuring and customizing an eCommerce system. Experience with Hybris is preferred.
- SAP experience preferred.
- Work with business to understand the business requirements and map them into Hybris functionalities.
- Lead complex business requirement discussions. Gather, evaluate and document business needs and requirements and translate these into functional specifications and/or user stories.
- Participate in design discussions of issues, enhancements and projects, providing a technical expertise of the Hybris eCommerce platform.
- Experience communicating complex eCommerce constraints and opportunities to non-technical decision makers.
- Create prototypes when needed.
- Recommend approaches to increase revenues and profits for the business through the implementation of eCommerce/multichannel initiatives, both at strategic and tactical level.
- Design user interaction models, workflows and user interfaces.
- Communicate conceptual ideas.
- Provide in depth knowledge of Hybris platform and related products.
- Stay up to date with best practices and innovation initiatives in the eCommerce environment.
- Manage work relations and deliverables with 3rd party eCommerce partners and internal IT.
- Maintain strong business user relationships while prioritizing issues with enhancements and providing honest feedback on deliverable dates.
- Ensure all systems are aligned with the IT long term strategy.
- Highly developed problem solving skills, tenacity, drive, proactive, creativity, sound planning and organizational abilities, strong improvement focus, ability to work in a fast-evolving and fast paced environment.
- Must be used to working to standards and have a structured approach to design.