Description
Search Account Coordinator (Search Executive)
Role Purpose
The Ads Search sales team is looking for a problem-solving Account Coordinator with great attention to detail and a strong desire to learn and adapt in an evolving environment.
Our new colleague would be responsible for supporting a team of Account Managers across varying tasks including report creation, process adoption and surfacing opportunities for our Ads customers.
Key Accountabilities
Create and suggest Search account optimisations using Bing Ads tools and utilising often complex corresponding data in Excel
Solve customer problems by escalating to and collaborating with support engineers and other internal partners
Daily task management, setting expectations and outlining realistic completion times with team members
Work closely with Account Managers and Account Executives, enabling timely responses to customer requests
Follow current task-management processes and help foster innovation in tools and processes to make the team more effective and efficient
Perform to high standards in a highly pressurised but fun and collaborative environment
Key Success Criteria
Knowledge of Microsoft Excel (Formulas, V-lookups, Pivot tables, etc.)
Excellent written and oral communication skills
Strong organizational, issue resolution, and decision-making skills
Ability to be flexible and quickly adapt to changing business needs and processes
A positive and creative 'can do' attitude with a strong work ethic
Self-motivated and willing to contribute ideas
1-2 years of experience in paid search industry desirable