Description
Service and Solution Manager (m/f)
Reference: -en
Start: asap
Duration: 8 MM++
Main tasks:
- Responsible that the solution capabilities are aligned with the business expectations
- Define the Release Strategy for the specific solution(s) taking into consideration business as well as technical needs
- Lead the Change Management Team for assigned solutions
- Coordinate the deployment of changes and releases to the productive environment
- Accountable for the overall spend to enhance and operate the specific solution
- Monitor and continuous improvement of defined support process though KPIs and SLAs incl. communication to relevant stakeholders
- Develop and manage business/technical critical know-how within area of expertise
- Develop your understanding of the relevant business area incl. business processes, technical and other solution related skills
- Close cooperation with other IT departments to align Solution evolution with Business Roadmap
Main qualifications
- Professional IT experience in a major, global organization and customer, quality, cost and delivery focused
- Experiences in managing solutions in a regulated environment and with Computer System Validation are beneficial
- Experience in stakeholder management and interaction with Senior Business Representatives
- Experience in vendor management
- Experience as system owner
- Advanced English and German skills
- Planisware experience is a plus
- MS Dynamics experience is a plus
Main advantages:
- International Medical Device Industry
About us:
IT specialists hold all the cards: for its customers in industry and the public sector, Hays is looking for motivated employees who like looking at the bigger picture and growing with new challenges. We make sure that you benefit from our many years of experience in IT recruitment and will find you the right role to suit your skills and interests – all completely free of charge to you. Register with us and reap the benefits of job offers that are both interesting and relevant to your skills and experience.
My contact at Hays:
My contact person:
Sandra Bochnak
Referencenumber:
Make contact:
Email: