Senior IT Business Analyst

Texas  ‐ Onsite
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Description

Sr. IT Business Analyst

HIGHLIGHTS


Location:
Frisco, TX

Position Type:
3 Month + contract with likely conversion

Hourly/Salary:
BOE

Travel:
20-30%

JOB SUMMARY

GTN Technical Staffing is currently seeking a Business Analyst for a 3 month contract to hire opportunity located in Frisco, TX. The Business Analyst works with internal stakeholders and external partners to understand, analyze and generate business and functional requirements and document business processes. Understanding complex issues are your specialty and you'll be both creative and persistent in your efforts to solve them. You'll work well with others. Peers, managers, teams, partners, you name it - people will recognize you as someone who gets things done and they'll love to work with you. You are detail-oriented, a talented communicator, expert listener and a "do whatever it takes" kind of person.

  • Collaborate with internal stakeholders and external partners to develop business requirements documents, functional requirements, detailed analysis documents, technical diagrams, test plans, Visio flows and other necessary project and business documentation as required
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details and abstract low-level information to a general understanding
  • Distinguish user requests from the underlying true needs and make recommendations for streamlining processes.
  • Coordinate development, assists in testing, supports the development of training and implementation material, participates in the implementation, and provides post-implementation support with minimal supervision.
  • Analyze new and existing business functions and processes, develop process flows, automated workflows and design modifications to improve efficiency.
  • Design and configure UI and user experience for eCommerce site and Zoho One suite
  • Query data from systems, perform comparisons, and complete ad hoc analysis and reporting
  • Design, conduct, and record beta testing, end-user testing and validation by business unit for new or revised applications.
  • Monitor newly implemented/revised applications, systems and supporting processes to assure they are meeting business requirements.
  • Clearly communicate with internal stakeholders and external partners

TECHNICAL REQUIREMENTS


5+ years' experience with the following skill sets:

  • Previous experience as a Business Analyst on E-commerce, digital implementations, and Back Office systems
  • Experience using Zoho One Suite for integration and implementation (2 years)
  • Agile and Kanban methodologies (2 years)
  • Proven experience eliciting requirements by facilitating workshops, interviews, document analysis, and JAD sessions to produce all necessary functional requirements
  • Proven experience using Zoho One Suite to power the Back End functionality of the business, including E-commerce site, lead management, customer records, invoicing, subscription management, and customer service
  • Experience working on an eCommerce customer facing website or marketplace
  • Proficient in Microsoft Word, Excel, Outlook, and a Visio Guru
  • Experience working at a wireless carrier, IoT company or eCommerce business.
  • Must excel working in team-oriented roles that rely on ability to collaborate with others
  • Experience coordinating across teams of technical and non-technical stakeholders
  • Must be exceptionally good at identifying, communicating, making decisions and resolving problems compassionately, professionally, and collaboratively
  • High aptitude for learning and becoming proficient in business software
  • Experience with relational databases and writing reports

PREFERRED (BUT NOT REQUIRED)

  • Knowledge of Web API, Web Services, data analytics, CMS, IoT, and PCI
Start date
Immediately
From
GTN Technical Staffing
Published at
26.09.2018
Project ID:
1639194
Contract type
Freelance
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