Description
Synergis is seeking an experienced Salesforce Reporting Analyst for our client. This person will be a part of the Global Operations team to serve as a data expert in the implementation of an Enterprise Salesforce CRM Initiative. This Reporting Analyst will be responsible for the overall business reporting and analytics of Sales CRM processes on the Salesforce platform. This Analyst will define, gather and synthesize key metrics criteria and communicating what needs to be measured at an operational level and reporting on the same. This role requires experience with sales processes, including lead, account, opportunity, contact and pipeline management processes in a reporting capacity.
This is a 6 month contract that is located in Alpharetta, GA.
Salesforce Reporting Analyst - Job Description:
The Salesforce.com Reporting Analyst will work cross-functionally and with multiple levels of the organization to ensure timely and quality delivery of meaningful data on end-to-end solutions of the Salesforce CRM. The ideal candidate will design reporting solutions leveraging industry best practices as a trusted advisor to key business and technology stakeholders. The successful candidate will be experienced and motivated, with a strong sense of urgency and solid understanding of the Salesforce platform and capabilities.
Salesforce Reporting Analyst - Key Responsibilities:
Collaborate with multiple levels of business stakeholders across functional areas to define business reporting requirements, including sales and functional leaders.
This Reporting Analyst is primarily responsible for defining key metrics criteria and communicating what needs to be measured at an operational level. This will focus around a variety of metrics, including key risk indicators, key performance indicators, and project and service effectiveness throughout the Salesforce CRM. This Analyst will work to craft reporting and analytic dashboards containing relevant reporting data to key stakeholders.
Leverage information metrics and reporting principles as they are applied in the support of the integration of the Salesforce CRM.
Translate operational and managerial metrics into valuable business insight.
Define what to measure at an operational level; designing, maintaining, and refining the key indicators to illustrate Sales CRM Success and opportunities.
Stay current on Salesforce.com functionality, best practices, releases, product roadmaps and 3rd party applications available via the AppExchange.
Salesforce Reporting Analyst - Minimum Education and/or Experience:
Bachelor's Degree in Business Management, Computer Science, MIS, or Industrial Engineering.
Salesforce.com expertise
Salesforce Reporting Analyst - Minimum Qualifications and Competencies:
10+ years of reporting and analytics experience within a professional services, sales or customer support operations role.
Exceptional work ethic, customer service and interpersonal skills.
Superior verbal and written communications with ability to effectively communicate at multiple levels in the organization.
Strong facilitation, negotiation and influence skills
Strong decision making and problem solving skills
Ability to work in a highly matrixed business environment.
Ability to work in a geographically dispersed business environment.
Strong knowledge of the SDLC and Agile (Scrum) project methodologies.
Unable to sponsor visas or work with 3rd party vendors at this time for this position.
If you are interested in this Salesforce Reporting Analyst position, contact Matt Albert at or by e-mail (see below)
Synergis serves a myriad of clients across nearly all industries, from start-ups to Fortune 100 companies. The outcomes of these relationships are demonstrated in a growing list of more than 300 clients and industry recognition by Inc. magazine and the Atlanta Business Chronicle. From its foundation in 1997, Synergis has been successfully recruiting and placing IT professionals in all areas of information technology. Recently named a Best Place to Work in Atlanta by the Atlanta Business Chronicle, Synergis has been successfully recruiting and placing IT professionals for over 20 years. For more information about Synergis, please visit the company website. Synergis is an Equal Opportunity employer.