Description
SAP FICO Consultant - English Speaking. Lisbon, Portugal. Start: 5th November Month Contract (possible Extension)
Our end client based in Lisbon, Portugal requires an SAP FICO Consultant to assisted them with BAU (Business As Usual) support topics.
Required Skills and Experience:
- Experience of SAP FI/CO accounting systems implementation is a must
- Ability to understand & analyse existing Accounting processes & data, and to troubleshoot, correct, or enhance existing solutions.
- Ability to interact with accounting and controlling business users as well as IT infrastructure and batch monitoring teams
- Good knowledge of SAP data model
- Skills on a ticketing tool (preference = IBM Rational ClearQuest).
- Ability to develop requirements based on input gathered from a variety of sources including statutory requirements from various countries, analysis results and feedback from the user community
- Ability to produce project deliverables and review for completeness and quality and compliance with established project standards
- Ability to maintain good relationships with users
- Ability to support and perform user acceptance tests with the users
Nice to have:
- Experience in SAP BW-BO, ARIBA Buyer/Invoice solutions implementation is a plus
- Experience of BAU service delivery in BAU mode for solution implemented in several countries is a plus.
- Hands-on BAU experience in IT services, consulting or in IT department of a large international company is a plus
- Kanban knowledge is a plus
Main Duties:
1 - Provide Local Support to users
- User assistance: Questions and answers, ad hoc requests
- Incidents: First level of diagnosis and coordination of local investigations (Other systems, Local IT, SME) checking the right severity levels and challenge them if needed.
- Small changes: Gather local requests, check severity levels, assess solution impacts and sizing, core and standard alternatives, contribute to the Review Committees and lead Qualification committees
2 - Administrate local Portfolio and Clearquest tool, track outputs and resolutions
- Raise Incidents and small changes in Clearquest with the required detail description and quality, address questions & answers .
- Track Clearquest tickets until their resolution and communicate back to the users on resolution actions
- Mobilize and support the business to allow them closer of tickets
- Contribute to meetings with BAU Service Management team to review status, update plans and update priorities.
- Participate in the BAU Committees, as well as in the ad hoc meetings required, ie Quarterly closings follow-up meeting
- Participate to the Process Review Committees
- Lead Qualification Committees for your respective domain
3 - Deliver the functional design of the local features and requirements
- Liaise with Finance representatives (Process Owners mainly)
- Get support from Central Demand/Supply teams in Lisbon with Solution Expertise
4 - Contribute to project and small change deployments
- Coordinate gathering of requirements and local impacts analysis and perform Solution test or UAT (communication, tests plans, test data )
- Update training materials and review local usage
5 - Perform solution training
Eursap is a specialist SAP Recruitment Agency, delivering SAP experts across 21 European countries (please visit our website for more details).