Description
Financial Assessment Officer
A fantastic job opportunity has arisen for Finance Assessment Officer to join one of our largest Local Authority clients in a temporary assignment for three months initially (with every possibility of an extension should the successful candidate perform well).
Based in South West London, this is a full time role (36 hours per week, Monday to Friday).
*To carry out financial assessment calculations for people receiving adult social services and to calculate contributions towards their personal budget or care service communicating this to service users and ensuring accurate invoices are raised on a timely basis.
*To ensure that all details are accurately recorded on relevant IT systems (Mosaic) and statistical/management information is provided as and when required and according to deadlines and timescales.
*To review information specifically to identify entitlement to state benefits, pensions, evidence of any potential financial abuse and depravation of assets and then to make referrals as appropriate eg Welfare benefits advice service, client affairs team, care team, line manager etc.
*To respond to general enquiries from service users and representatives about financial assessments, invoices and charging policy by phone, letter and face to face meetings.
*To contribute as required to performance review and improvement measures on an ongoing basis, helping to ensure that a customer focus is Embedded within the function and innovative and creative solutions are evaluated to securing the highest quality and value for money function.
*To work as required in ways that develop good working relations and collaborative arrangements with internal and external stakeholders.
*To ensure that accurate invoices are raised according to deadlines.
*To be fully competent at carrying out the duties required with minimum supervision and to be able to carry out financial assessments for more than one area of the team's work (Adults Residential or Non-residential care financial assessments)
*To respond to more complex enquiries from service users and representatives about financial assessments, invoices and charging policy by phone, letter and face to face meetings, with minimal supervision.
*To update the Directorate's public information material when required such as booklets and leaflets.
*To be responsible for investigating and responding to complaints and queries about charging and financial assessments, with minimal assistance from the Team Leader/Assistant Team Leader, apart from the most complex cases.
If you have the required experience and skill set apply now for immediate consideration.
Badenoch and Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch and Clark UK is an Equal Opportunities Employer.
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