Description
Experienced IT Change Manager/Controller with knowledge of Production Change Management processes, systems and services.2-5 years large IT organisational experience within the financial sector
Strong ITIL aligned service management experience
Sound and broad technology experience/exposure in either or both infrastructure and application technology.
Ability to work independently, with little supervision, in a global and fast-paced environment; able to make level headed decisions based both on over-arching policies and, where appropriate, personal production experience.
Confidence to challenge, at all levels, in order to protect the stability/integrity of the production environment.
Highly-organized, detail-oriented, and ability to manage multiple initiatives/objectives from conception to conclusion.
Ability to ensure all tasks and deliverables meet agreed due dates, demonstrating flexibility, adaptability, and problem-solving skills.
Strong communication and presentation skills, both verbal and written.
Experience with leading meetings, performing presentations and ability to influence, negotiate and reach consensus, as required, in order to implement or present business decisions or objectives.
Proactive in identifying and recommending continuous system or service improvements.