Communications/Engagement Manager - Banking - Edinburgh

Job type:
6 months +
Investigo Change Solutions
flag_no United Kingdom
project ID:

This project is archived and not active any more.
You will find vacant projects in our project database.

Communications Manager - Banking
Travel & Expenses
6 months initially

Change Management, Financial Services, Banking, Communications Manager, Engagement Manager, Agile, stakeholder management

This team is looking to deliver an entirely new way of managing Travel & Expenses. They are still designing their go to model for 2019 and are in need of skilled Comms professionals to communicate this across their vast organisation.

Agile development and delivery are of extreme importance to our client; however they are able to offer some training in scrum.

Key Responsibilities


  • Ensure the visual identity for the Lab has appropriate visibility in physical space and virtual platforms
  • Define and own the colleague communications plan & schedule, create content and deliver
  • Ensure the right thing, in the right sequence to the right audience at the right time
  • The key liaison point for People Value Stream communications to align on content and approach
  • Create and manage any local network of communication contacts in business areas
  • Manage the communications budget in liaison with the Lab and central People Value Stream team
  • Enable appropriate review and sign off for all communications


  • Develop and monitor the stakeholder map for your area - as it relates to business readiness activities.
  • Encourage and measure advocacy of any changes implemented by the Lab


  • Develop the community management approach, plans and schedule for the Lab
  • Enable appropriate community engagement, collaboration and visibility

People Value Stream Alignment

  • Establish and ensure common design principles for engagement (communications, training, advocacy/adoption and community management).
  • Oversee all engagement approaches & plans across Lab/Programme/Projects
  • Enable appropriate review and sign off for all engagement activities
  • Provide visibility of all engagement activities being driven by the People Value Stream to all Business Areas/Functions

Ideal Background

  • Change Management experience 3years +
  • Experience working on an Agile programme
  • Strong stakeholder management skills
  • Previous experience of working as a Communications and Engagement Specialist
  • Change management experience and working knowledge of Financial Service
  • Strong Analytical skills and attention to detail