Customer service and technical support agents needed

anywhere  ‐ Remote
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Description

Calling all experienced Customer Service, Sales and Technical Support Representatives, Synergy is looking for you!!

Synergy Service Solutions is actively recruiting for quality work from home agents in Des Moines, IA and the surrounding area. You now have an opportunity to provide excellent customer service from the comfort of your home.
We have many exciting clients that are just waiting for you to come on board!!

Not one to brag, but our agents represent Top Fortune 500 companies such as:
One of the nation's largest video, high speed internet and phone service providers
Leading business-to-business and business-to-consumer roadside assistance companies
Multiple membership oriented, leisure travel and vacation destination companies
Large sporting goods and home improvement retailer
just to mention a few….
What do you need to get started?

Must be 18 years or older and able to pass a background check and/or drug test
Desktop Computer tower and separate monitor required with Windows-10 operating systems; MAC computers may require Boot Camp to be installed
Dedicated phone line needed in some instances
A quiet place to work within your home office
Must possess Customer Service skills; Technical support experience is a plus!
Must have basic knowledge of computers, browsers, and basic computer functions; Typing speed of 25+ WPM is optimal
Bilingual agents are in HIGH demand and will earn additional revenue for top notch language skills. Agents must speak, read and write both English and second language. Courses are presented in English. If you speak French, Spanish, Portuguese or Quebecois, you have just found your new home!
Must have the desire to learn how to provide our customers with the best service available and become an Undisputed Top Performer!!
Contact us to find out what we have available for you! Certification classes are starting soon! If you are active military, veteran or spouse, ask us about the programs available to you!

Our certifications are live, instructor led and very interactive. We are willing to train the right individuals!
Bring your willingness to learn, commitment, the proper attitude and our team will guide you during your journey.

Due to popular response, we are requesting that you complete the form below in order to be considered.
https://www.synergy-service-solutions.com/getstarted/

Our on-boarding specialist will contact you to complete the initial interview and information session. Applications with resumes attached will be given priority. If you have preferred times to be contacted, please note this in the last field on the application.

If you know of someone that may be interested in partnering with us, please feel free to share.
Start date
05.2021
Duration
9 months
(extension possible)
From
Synergy Service Solutions, LLC
Published at
04.05.2021
Contact person:
Christan Stevens
Project ID:
2104851
Contract type
Freelance
Workplace
100 % remote
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