Description
Change Manager
Location - Birmingham (remote currently)
Rate - £325 p/day via PAYE or £417 p/day Umbrella
Start date - ASAP
Contract - 6 months
Our financial services client is currently seeking an experienced Change Manager to join their team in the Birmingham office/remote working for an initial 6-month contract.
They are primarily looking for a BA, but that is also able to take on some PM tasks to in effect manage be able to manage themselves or a small workstream.
The successful candidate will understand the cards payment industry, mainly how the payment flows work with 3DS. Have experience working with Cards or on the other hand - Regulatory/PSD2 knowledge would be useful and working on Open Banking programme.
The role holder has most or all of these responsibilities:
- Defining the project approach, building stakeholder buy-in around the project plan, commitments and changes
- Managing delivery proactively, balancing scope, schedule, communications, budget and risks
- Defining resource needs, responsibilities and schedules
- Working within project controls and procedures
- Working within established quality assurance processes
- Managing relationships with internal and external stakeholders
- Reporting progress, issues, dependencies and risks to project leadership and committees (as appropriate) and making recommendations to influence decision making in order to maintain progress towards delivery and benefits realisation
- Providing guidance and maintaining a focus on how the project aligns to wider programme objectives
Knowledge & Qualifications:
- Desirable to have one of more project management qualifications eg Prince2, APMP, Agile, MoP
- Desirable to have knowledge of Business Transformation Framework (BTF2)
- Good level of banking and business knowledge and/or experience
- Proven track record in project and change delivery
- Knowledge of the marketplace, competition and regulatory environments
Skills:
- Ability to gather, analyse and interpret comprehensive information and/or customer requirements in order to provide solutions that are commercially viable and sustainable
- Interpersonal skills, with a track record of influencing and driving strategy in a Matrix-management environment
- Support business with change acceptance plans
- Good written and verbal communication skills
- Anticipates and identifies risks and ensures appropriate steps are taken to mitigate and manage them
- Influencing skills and ability to builds positive working relationships with our customers, colleagues and stakeholder
- Ability to influence and drive financial cost and benefit performance from projects and programmes
- Planning and organisational skills in order to manage the unexpected as well as anticipated issues or events, so that success can still be achieved
- Effective adoption of governance and control processes
- Ability to create and deliver effective change roadmaps
Expertise (post onboarding):
- Understands and applies the principles of programme management, delivering complex projects and multi-workstream programmes on time, cost and quality
- Develops and uses financial and management information to better understand and manage their own business area
- Creates "what if" scenarios to identify likely potential issues, obstacles, risks and opportunities to inform significant operational or strategic plans
- Consistently deals with complex information and problems effectively and swiftly
Capabilities:
- Engaging with Customers/Stakeholders/Colleagues
- Working in a Dynamic Environment
- Working Responsibly
- Managing Programmes & Projects
- Understanding the External Marketplace
- Customer centricity
- Influencing and Challenging Stakeholders
- Delivering Change
- Managing Business Information
- Strengthening Stakeholder relationships
If you are relevant or interested please don't delay, contact me