Description
Job Description:
Client requires a Sitecore experienced tech leader to lead a team of approximately 8 FTE to deliver production support and ongoing change. This team consists of Developers, Testers and Support Analysts.
These teams will support two Sitecore implementations in full support mode and require technical/delivery oversight and governance.
Responsibilities
- Oversee multiple teams responsible the delivery of application support and/or change for TMHCC core Sitecore, covering a range of technology applications
- Manage and support the intake, prioritisation, and delivery of a high volume of small/medium Portal BAU changes from a range of critical functions and upstream projects.
- Responsible for the timely delivery of application support and small fixes within the BAU teams
- Responsible for the delivery of Changes for QDOS Status review
- Employ Agile delivery methodology to guide delivery team through the change life cycle providing technical subject matter expertise to ensure delivery is aligned with best practice and strategic application objectives.
- Maintain and understand the detail of an evolving pipeline of future change to support a weekly governance review and alignment with the evolving business priorities
- Alignment of business demand with available resource within BAU change team and management of dependencies with other resources across a range of disciplines in supporting functions including Architecture, Environment Management and Testing.
- Validate the developers output to confirm that all supporting evidence is being created/stored at each stage of the life cycle including technical design documentation, test evidence and other relevant documentation.
- Work in Tandem with Testing Manager to validate the technical design and testing approach prior to any development work commencing ensuring that these reviews align with the overall release timetable.
- Peer review and mentoring of all development work/developers during all stages of the development life cycle.
- Ongoing assessment of the development resources, approach, output, and skill set to identify areas for continuous improvement within the development team.
- Ownership of the overall BAU delivery plan for each change cycle from initial assessment/review through to Service Transition activities.
- Provide capacity estimates to supported informed decision-making of weekly Governance Groups.
- At each stage of the life cycle liaise with Application Support Manager and other key resources across the IT functions to ensure resources are appropriately assigned to support at each stage of the SDLC.
- Identify capability gaps with partner resources and propose/implement measures to resolve including partner resource transition and knowledge-transfer.
Deliverables & Delivery Milestones
- Successful delivery of regular iterations of change to production.
- Regular status reporting of change progress to internal IT and Business Stakeholders
- Regular status reporting of incidents and requests to internal IT and Business Stakeholders
- Previously lead teams in a service support role.
- Solid technical understanding of Sitecore and CMS platforms in general (Sitefinity desirable).
- Strong leadership and communication skills.
Requirements:
- Previously lead teams in a service support role.
- Solid technical understanding of Sitecore and CMS platforms in general (Sitefinity desirable).
- Strong leadership and communication skills.