Description
Contract opportunity: Senior User Researcher - London (2 days a week on site) - 12 months - INSIDE IR35 - £ per day
Please note: This role is INSIDE IR35 and will require going on site 1-2 days per week
Minimum Requirement
- Lead on research projects, working with a wider team of Designers, Analysts and Developers to help define and deliver the best methodology to address the specific needs in producing a responsive digital service
- Familiarise yourself with the project's user research work to date and devise a strategy of moving the work forward
- Plan, design and conduct user research sessions, including guerrilla testing, user testing, focus groups and workshops, persona creation and card sorting on a regular basis, testing both high-level concepts, and aspects of the service as it is designed and developed, and developing and maintaining a picture of the users
- Collaboratively analyse the findings of user research to identify common themes and points of user contention and provide actionable recommendations to the relevant team members.
- Apply knowledge in human factors, ethnography, and the user-centred design process to product and service design in an iterative development environment
- Use findings of user data to work closely with designers and analysts to iterate the developing service
- Manage business relations with usability and market research agencies to support necessary research processes
- Support the learning and development of less experienced and trainee User Researchers within the team
- Thrive working in an agile environment, using your own creativity, resourcefulness and initiative to maximise the quality of user research and its impact on the service development
- Be visible within the team and be able to engage, build trust and energise a team culture that is responsive to the findings of user research.
You will have:
- At least 5 years of practical experience of qualitative research methodologies, in terms of design, execution and analysis
- Experience in taking a lead User Researcher role within a team, setting research direction and mentoring junior research colleagues
- Experience managing team dynamics and holding sufficient authority to effectively challenge points of design without alienating individuals
- Experience of working within an agile project environment, and maintaining effective performance in difficult and challenging circumstances
Lawrence Harvey is acting as an Employment Business in regards to this position.