Description
Simcorp Application Functional Support Analyst, remote working
The Application Analyst's role is to ensure an optimal system availability for his/her internal client(s)'s applications and to coordinate projects to improve the quality of services.
Primarily responsible for supporting the Simcorp Dimension platform and modules used by all Front Office & Trading departments. This role will involve direct interaction with Fund Managers, Traders and Financial analysts.
Skills:
- Good experience, preferably within the Asset Management industry
- Experience in the financial industry, ideally in asset management, Equities, Fixed Income
- Ability to research and implement procedures.
- Strong analytical and problem-solving skills to identify and mitigate problems
- Good understanding of regulatory requirements and their practical application
- Strong organizational and project management skills
- Good communication skills, both oral and in writing, with the ability to work across different jurisdictions and with stakeholders across different parts of the firm
- Good language skills in English.
Duties:
- Provide functional process and technical support on SimCorp Dimension, in particular with the modules used by the Front Office department (Asset Manager - Essential, Compliance Manager - Desirable, Order Manager - Desirable)
- Undertake daily operational checks, investigating and resolve any problems identified.
- Follow strictly the procedures to send service requests to the SimCorp editor and to escalate issues
- Functional requirements gathering from the front, middle and Back Office investment management system users
- Maintain market awareness and propose new solutions/approaches to the business, building on a foundational knowledge of the process and data flows in use
- Answer, evaluate and prioritize incoming telephone, voice mail, e-mail and in-person requests for assistance from users experiencing problems with investment systems and where required, implement relevant steps to prevent re-occurrence
- Collaborate with third party vendors as required, in accordance with agreed standards and procedures
- Build credible, trusted advisor relationships with the business and assist with issues as they arise, logging and tracking them in call logging tools.
- Ensure appropriate change management processes are implemented to benefit users
- Study and propose tactical solutions as required
- Produce user and functional procedure guides
- Communicate with the users on system/module availability/future evolutions using the standard templates
- Provide training to clients when processes change, or new functionality becomes available
- Provide expertise in technical/functional analysis to drive business process change
- Ensure compliance with all information security policies and proactively look for advice for new scenario as they arise
- Implement and operate regular end user activity monitoring for the given application
- Participate actively on the yearly upgrade of SimCorp Dimension and on any patch release (qualification, regression tests, etc )
Assist the project managers in the context of projects impacting SimCorp Dimension on which their
- Analyse existing processes
- Gather business requirement
- Write functional specifications
- Contribute to the testing phase for new versions and/or new tools
Key Interfaces (the internal and external people/organisations/committees the role interacts with and why)
Internal
- Fund Mangers and Traders
- Technology Teams
- Other Control functions
- Key Business Partners at all levels throughout the business
External
- Simcorp Vendor
- External Consultants/Projects managers
- External Auditors
Personal skills:
- Good judgment and ability identify issues and escalate them as appropriate
- Pragmatic and common-sense approach to solving business problems
- Self-starter with ability to multi-task
- Ability to build business relationships
- Proactive - provides effective solutions
- Capacity to influence and convince
- Strong ethical values
- Ability to navigate complex/changing environments
Working Conditions; 3 days/week on site in office - City London, 2 days/week remote working
Working for a well established organization
Flexible start date (ie immediate to 3 months notice)
(If this position do not fit within your experience or is of no interest to you we offer a recommendation fee for any consultant you refer we successfully make a placement with).