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Detailed JD.(Roles and Responsibilities)

Oversees all aspects of the process and product or sub-product

Oversees product update and enhancement life cycle with emphasis on demand, requirements, validation, and securing business signoff

Participates in requirements review, validation activities, test case reviews, and user acceptance testing for functionality developed by the Program

Manages functional incidents and service requests through full life cycle (through closure)

Provides major incident oversight and communicates status to the business in a timely manner

Oversees SLA compliance for all workloads and re-prioritizes tickets if necessary

Understands and assesses the financial impacts of incidents related to disrupted product processes - assisting the business work through complex errors and reconciliations

Analyzes batch failures/errors and summarize findings in reports to the business

Advises and assists L2 resources as needed

Conducts analyses of life cycle work performed by Product Management Team and IT to identify design flaws and realize process efficiencies

Mandatory skills*

Bachelor's degree in finance, business, computer science or a related discipline, or equivalent work experience

Years of experience in a large business system environment, performing business analysis, business development, and/or project systems management with a preferred focus on SAP finance solutions FI (new GL, AP, AR, FA, Treasury, BPC, FSCM) and CO (CCA, PCA, PA, IO, PS)

Direct experience in complex management activities, such as business development, application development/deployment

Direct experience in managing team

SAP certification preferred

Start date
n.a
Duration
n.a
From
IDC Technologies Solutions Ltd
Location
PL
Published at
12.10.2021
Project ID:
2226174
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