Description
Service Architect
+ 3 month initial contract + extensions
+ £480 to £525 per day
+ Fully remote role - occasional trip to North West
+ Inside IR35
Key Skills:
+ detailed knowledge of service delivery concepts and techniques.
+ strong operational understanding of service supply chains
+ service design for major IT systems
The Role:
Strong customer management and interpersonal skills and an in-depth knowledge of the service design area.
The ability to express a pragmatic and thorough design, taking into account any conflicting priorities of the account and customer.
The ability to hold a large and diverse design team to a single agreed approach, and to ensure that there are no gaps between the various components.
The Service Architect must have:
A detailed knowledge of service delivery concepts and techniques.
A strong operational understanding of service supply chains
Experience of service design for major IT systems
The ability to write coherent, concise, and readable technical documentation
Have operated throughout the entire life cycle of a programme or project
BPSS Clearance/be UK National
Key Accountabilities
The Service Architect will be responsible for all aspects of service design, ensuring that current live solutions meet requirements.
Service coherence and consistency.
Discipline Areas
Required to take a lead in the development of the Support Model and Service Wrap for any specific account service defined.
The role will be pro-active and require a good logical modelling capability to address the predominantly physical focus of an Infrastructure programme.
The role will support other architects in the definition and management of interfaces and take responsibility for the modelling of those interfaces at the appropriate level of abstraction in the support model.
Essential Skills:
Experience of service design for major IT systems
The ability to write coherent, concise, and readable technical documentation
Have operated throughout the entire life cycle of a programme or project
BPSS Clearance/be UK National
Key Accountabilities
Disciplines detailed above Job Description
The Service Architect will be responsible for all aspects of service design, ensuring that current live solutions meet requirements.