Systems and Performance Officer

East Lothian  ‐ Onsite
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Description

Venesky-Brown's client, a public sector organisation in Edinburgh, is currently looking to recruit a Sitecore Systems & Performance Officer for an initial contract until the end of March 2022 on a rate of £350/day (inside of IR35) with the option to pe part time or full-time. Due to the current circumstances this role will be remote based for the foreseeable future.

Responsibilities:

- Sitecore super-user and team lead on development and maintenance of guidance documentation on all aspects of creating and publishing web content in Sitecore.

- maintaining web-publishing knowledge base, including desk notes for all content-related parts of the website

- ensuring guidance documentation is kept current and fit for purpose.

- create and delivering training on CMS with staff from across the organisation, including editors in Scrutiny and Legislations spokes on an ongoing basis.

- being the first point of support for any issues with web-publishing or Sitecore, working with Digital Services (IT) as necessary

- responsibility for managing analytics packages and developing and delivering performance reports.

- sourcing, collecting and extracting data that is accurate and relevant to developers, content designers and digital communications specialists.

- analysing data and using this to create compelling evidence-based and actionable data stories to share with stakeholders to drive change and continuous improvement.

- working with colleagues to produce meaningful and actionable performance reports (both on a regular basis and in collaboration with content designers and digital communication specialists)

- working with Digital Communications and Content Manager (Marketing, Engagement & Corporate) to develop Sitecore email marketing principles and practice, and developing process for implementation.

- managing Google and website search consoles and report on search data to inform ongoing improvement.

- working with Web Content Manager and technical counterparts in Digital Services to improve Sitecore user experience and deliver online compliance for example, link-checking and accessibility plug-ins.

- responsibility for content-retention review calendar, archiving, deleting or refreshing content as required.

- responsibility for ongoing management of media library, ensuring user-friendly folder structure and deletion of older content.

- responsibility for implementation and management of Sitecore workflows and user permissions to ensure that content is user-focussed, accurate, compliant and published according to agreed timelines.

Essential Skills:

- an excellent understanding of the Sitecore content-management system, or equivalent

- the ability to provide training, coaching and other support to parliament staff. This would through a mixture of written guidance and training sessions, either one-to-one or in groups, at the office or virtually via Microsoft Teams.

Desirable Skills:

Experience of working in Agile teams

Experience of content design and top tasks methodology

If you would like to hear more about this opportunity please get in touch.
Start date
ASAP
Duration
6 months
From
Venesky-Brown
Published at
15.10.2021
Project ID:
2229919
Contract type
Freelance
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