eFX Client Support Associate

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eFX Client Support Associate
International Banking Group - 6 Month Contract
Home Working OR Central London
up to £354 to Umbrella (IR35)*

As a preferred and trusted recruitment partner to this international banking group for over nine years, we are assisting with the hire of an eFX Trading Client Support professional to support eFX flows and its clients, including financial institutions as well as corporates.

The Role
*Day to day client support from an EFX service point of view
*Liaison with senior business stakeholders (voice sales, relationship managers, credit, operations) in managing issues and requests
*Gathering and reporting of client feedback and requirements
*Attendance at client visits to represent the EFX Business
*Maintenance and timely reporting of client performance data
*Creation and distribution of weekly/monthly EFX performance reports
*Ensure that all client comms and operations are in-line with the Bank's Global Code of Conduct and ll applicable regulations
*Take the lead on eFX business initiatives, managing comms across multiple divisions and teams (Development, sales, technology, trading, etc.)

Essential Skills/Experience
*Understanding of FX and eFX workflows and market structure
*Experience in a Front Office environment (or other high-pressure environment)
*Experience within Financial Markets
*Experience working on projects as part of a wider program initiative

Beneficial Skills/Experience
*Understanding of Client Data Analysis (for example using KDB/q)
*Functional knowledge of FX related regulations and guidance (MiFID II, Global FX Code of Conduct)
*Prior experience of Client Support, ideally in EFX

*Inside IR35 (PAYE Umbrella): This contract is offered on a PAYE basis (via an umbrella company). The day rate is budgeted up to £354.65pd and this is the total amount we would pay your nominated umbrella. It is inclusive of holiday accrual and employer pension contributions. All statutory deductions (both Employers and Employee NI, Income Tax, Apprenticeship Levy, etc.) will be deducted from this figure.

We have worked with this client for over nine years and have assisted over 100 individuals secure both contract and permanent opportunities here. Feedback from those individuals has always been positive, and almost all contract positions extend beyond their initial term, so renewals are highly likely.
Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies. Established in 1997, we have over twenty years of experience as IT Recruitment Specialists and practice a meticulous recruitment service for our clients. We will never send your CV anywhere without your full email authorisation and only after you have seen the full and complete details on this opportunity. Deerfoot is acting as an employment agency in relation to this vacancy.
Each time Deerfoot sends a CV to a recruiting client we donate £1 to The Born Free Foundation (

Start date
6 months+
Deerfoot I.T. Resources Ltd
Published at
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