Description
A Global Leading Software Giant has partnered exclusively with Salt to support in the hiring of a talented and career growth driven Customer Data Platform Manager to join their team on an immediate starting basis. In this role, you will hold responsibility for helping to install, configure and coordinate their Customer Data Platform to support their prospect and existing customer experiences. You will support in creating marketing audiences, expanding and optimising marketing data within the platform, optimising data flow and collection for multi-functional teams.
Key Role Responsibilities:
- Support implementation of the Customer Data Platform to support exceptional customer experience
- Operate as an internal expert contact for the customer data platform
- Deliver consistent insights into the Customer Data Platform to relevant stakeholders
- Work collaboratively with the Dev & Analytics team on data initiatives to ensure efficient data delivery architecture is consistent throughout active projects.
- Create and support on-boarding process for the Customer Data Platform use cases
- Identify, design and implement Customer Data Platform process improvements eg automating manual processes, optimising data delivery, re-design of digital infrastructure to support greater scalability
- Assist stakeholders with Customer Data Platform related tech issues
- Review data tools for Analytics & Data insights tam members to assist in the building an optimisation of products
Key Skills & Experience Required:
- Possess prior experience with Customer Data Platform enterprise set-up and admin eg Adobe, Tealium, Segment etc.
- Experienced in performing root cause analysis on marketing data and process in the Customer Data Platform to answer business questions and identify opportunities for improvement
- Ability to build processes supporting marketing data transformation, data structures and workload management
- Expert planning and organising skills
- Previous experience supporting and working with cross-functional teams in a fast-paced, dynamic environment